The founders of these companies react as if they feel physical pain when something isn't quite right with the product or a user has a bad customer support experience. (entrepreneur.com)
For example, if you're applying for a customer support role, find all instances of customer support experience throughout your work history and ignore the less relevant details. (theguardian.com)
A great customer support experience can make all the difference between an also - ran and a successful company, and customer support training is the way to achieve this. (elearningindustry.com)