Navient, the largest student loan servicing company, is aiming to improve customer experience with the launch of Navient Labs, which will test digital ideas and technology based on the feedback from surveys of student loan borrowers, focus groups, and usability testing.In Wednesday's press release announcing the new initiative, Navient said the ideas that come out -LSB-...] (lendedu.com)
The company, based in Portugal, is a spin - off of digital agency comOn's Digital Idea incubator. (personneltoday.com)
The agency lives and breathes digital, providing strategic digital ideas, media, creative, technology, social media, analytics, innovative solutions and more. (webwire.com)