A "documented plan" refers to a clear and written outline or strategy that has been carefully written and recorded for future reference or implementation. Full definition
This is also where they will document their plans for improvement and which core competencies they intend to focus on in a particular time period. (ascd.org)
Real estate firms can get into potential trouble with social media, however, because most brokers have not yet created strategies or documented plans as they have with traditional forms of marketing. (rismedia.com)
Do your research and document a plan starting with your end goals. (rismedia.com)