He might request additional documents or letters of explanation from the borrower. (homebuyinginstitute.com)
If a policy holder is denied renewal, he / she is eligible to seek explanation from the insurer for such an action. (policybazaar.com)
Further, if you disagree with the results of the investigation, you can write the creditor within 10 days after receiving the written explanation from the creditor. (rebuildcreditscores.com)