Everyone talks about a great culture, everyone says that they possess it, but in reality very few brokerages deliver. (remonline.com)
Few brokerages provide that service for free. (bestratesin.com)
Very few brokerages list the actual fees online (Questrade and IB are the only ones as I recall), and even when you call — some will give you the spread, but some will only give you the total rate and you have to figure out the spread yourself. (canadiancapitalist.com)