Hard services includes anything to do with the physical building, such as electrical systems, while soft is more people - related. (targetjobs.co.uk)
Of course, we do always talk about — we always usually get asked about profitability and it is a very hard service to deliver and make money on, but we know customers love it and we're in a great position to do this because of our long - term approach, our drive of greater efficiencies and our proximity to the customer with our vast global FC network,» noted Brian T. Olsavsky Amazon's CFO. (pymnts.com)
So the order came to make the Israelites» lives «bitter with hard service.» (religion-online.org)