A helpdesk is a place or a team of people who provide assistance and support to customers or users. They help solve problems, answer questions, and offer guidance with technical issues or customer concerns. Full definition
Prior to working in legal, Nora was a technology helpdesk agent at UW Madison. (lpmt.chicagobar.org)
* Responsible for Helpdesk support to end users at Boys Town Home Campus, BTNRH and Boys Town remote offices. (members.climber.com)
Lead Hiring Manager; reviewed applications with a team, contacted and schedule interviews with team, conducted interviews with team for Helpdesk Analyst position (jobhero.com)