Only 14 percent of customers leave a business because of issues with the products or services it offers, while 68 percent leave because they're unhappy with the way they were treated. (inc.com)
Poor design and broken components were the main issues with the products in these incidents. (thespruce.com)
«They've probably missed some opportunities and found out about issues with products much later they should have known about them,» he says. (inc.com)