This is the first time we will have legal academics step back and look at the global legal industry as a whole and acknowledge patterns that have evolved over the last few decades... We will take broad data analysis from within the United States and compare it to trends and patterns that span other continents. (legalblogwatch.typepad.com)
Yes, the legal industry as a whole is and will continue to undergo disruption as software eats up the more routine, commoditized parts of the profession. (siliconhillslawyer.com)
NPS is unique because it offers standardized measurement and reporting on client satisfaction and service quality that can be applied across the legal industry as a whole, at the firm - level, within specific practice areas, even by partner or associate. (inavero.com)