Even if it's wrong 5 % of the time, the speed with which it could react to the potential loss of a customer would compensate. (canadianbusiness.com)
In addition, our investigation of strategic options may result in added costs, potential loss of customers and key employees as well as management's distraction from ordinary - course business operations. (greenbackd.com)
This seems due to some announcements about loss of customers as well as what seems to be perceived by some as strategic blunders. (money.stackexchange.com)