I have found that many airline lounge staff do not have correct information about who is granted access. (singleflyer.com)
If you do encounter a member of lounge staff at any point during your stay, he / she will almost certainly be very amenable and helpful — at least they have been on all my visits — they do seem to be genuinely friendly. (travelingformiles.com)
Overall, this was some of the best lounge staff I have experienced at a Hilton Hotel, creating a luxurious experience that would make a Conrad Hotel proud — indeed, the Conrad Manila could learn a lot from them! (dreamtravelonpoints.com)