In case of maturity claim, the policyholder will have to fill and attest a suitable form and submit it to the officials undertaking this task. (policyx.com)
However, the loan amount is not limited to the surrender value of the policy, but equals the death or maturity claim value of the policy. (policybazaar.com)
These would also include SMS / email notification of survival benefit, premium due, maturity claim due among others. (business-standard.com)