The Dating Gurus will be watching to see if member complaints about confusing cancellation policies, mismatches, and unclear activity levels are addressed. (thedatinggurus.com)
This criteria is similar to the last one and deals with the number of member complaints found. (datingsitesreviews.com)
Even addressed inside Eharmony commercials where the founder himself comforts a Eharmony member complaint about this arduous sign up process. (plentyfishofdating.com)