Update: Found out later that the dealership had an extensive history of negative online reviews where others had experienced similar «made - up» fees and other similar behavior. (money.stackexchange.com)
Once you begin to ignore calls, your clients will consider other ways to get your attention, like firing you, writing negative online reviews, or contacting the ethics board. (lawyerist.com)
Unfortunately, they were also more likely than men to abandon a job application after finding negative online reviews. (entrepreneur.com)