To get the complaints per borrower for federal student loans, the total number of complaints about federal student loans was divided by the total number of federal student loan borrowers for each servicer. (studentloans.net)
Keep in mind that if a borrower chooses to refinance federal student loans through a private lender, they will lose the protection and benefits of federal student loan programs. (studentloans.net)
Also, forgiveness of federal student loan debt is taxable as income in the year outstanding loan balances are canceled. (studentloans.net)