Measurably growing guest satisfaction scores and improving overall guest experiences during consecutive positions as a Front Desk Supervisor / Officer with the Hilton and Hampton Inn over the past 12 years; leveraging effective sales and marketing techniques while driving outstanding customer service through excellent team building and leadership. (jobhero.com)
«Food and beverage is paramount to the overall guest experience, and that involves service, quality and presentation.» (fooddrink-magazine.com)
The investment goes beyond that, as it also represents the company's efforts to enhance the overall guest experience, which includes everything from the menu, dining rooms and operations to uniforms and messaging. (fooddrink-magazine.com)