These types of volunteers are especially needed when we take in feral cats who have had little previous contact with humans. (anbrescue.org)
You should carry yourself on your first date as you did online and in previous contacts. (sugarbabyzone.com)
A certified letter, stating your simple claim for refund, and citing all of your specific previous contact attempts, for the record, would be a good start. (law.stackexchange.com)