"Promoter score" is a measurement that tells how likely customers are to recommend a company or product to others. It helps businesses understand how satisfied and loyal their customers are. Full definition
Aderant maintains a combined customer retention rate of more than 95 percent and a customer support Net Promoter Score of 81. (lexpo.com)
With a Net Promoter Score of more than 90, Aderant support is not only an industry leader, but also one of the leading support organizations in the world. (aderant.com)
At the end of the day, happy employees lead to happy clients — Elite SEM's net promoter scores in both groups seem to support Kirshner's belief in that regard. (inc.com)