You will always have «difficult» clients or difficult episodes with otherwise reasonable clients. (entrepreneur.com)
The idea that checking status on these facts is required for reasonable client behavior is wrong IMHO. (legalethicsforum.com)
If you're clear about what they can expect, and you do a good job of communicating it, you will be well on your way to a business full of completely reasonable clients. (realtormag.realtor.org)