Policy covers between rides and ride requests until driver logs off app, but it does not cover the time once a passenger is picked up until the drop - off. (insure.com)
Some drivers also express frustration when they receive ride requests from outside the surge areas when they're waiting in a surge because it means they have to work at lower rates. (motherboard.vice.com)
By «fingerprinting» the iPhones with permanent identities, Uber was trying to prevent its drivers from cheating rides and claiming bonuses by accepting ride requests from fake accounts that they create. (techtimes.com)