Do they have a secretary, separate phone line or mobile and e-mail and, if they have a separate office, how often do they visit? (newlawjournal.co.uk)
The article even notes that one firm lists separate phone numbers in its multiple phone book ads to enable better tracking of which ads generate legit clients. (legalblogwatch.typepad.com)
You will have access to all of their contact information with just the click of a button and that is going to save you a lot of time and separate phone calls. (rentersinsurance.net)