If the other side gets upset about that then simply tell them] your client will be available by phone or you have already obtained settlement instructions. (canadianlawyermag.com)
As previously discussed, a best practice when giving settlement instructions to a lawyer is to do so in writing to help avoid potential complications. (bc-injury-law.com)
Among other steps, lawyers should document significant communications and instructions (for example, settlement instructions received from the client) on an ongoing basis. (slaw.ca)