«You create return customers by creating the most amazing experience — not just a good first impression, but a phenomenal last impression,» says Shep Hyken, a customer - service expert and author of The Cult of the Customer (Wiley, 2009). (entrepreneur.com)
«Supermensch: The Legend of Shep Gordon» is not special at all when it comes to its Blu - ray presentation. (mediamikes.com)
Rethinking Federal Regulation of Sexual Harassment The need for deliberation, not demagoguery, in the Age of Trump By R. Shep Melnick (educationnext.org)