I promote this insane idea, captured in my writing on deep supplier relationships and strategic sourcing, that clients should have regular structured dialogue with their firms about continuously improving legal service delivery. (remakinglawfirms.com)
To create space for listening, time needs to be set aside for structured dialogue about children and practice, as well as for extended musings and conversations. (naeyc.org)
Warning Signs in the Inside / Outside Counsel Relationship, Part II Moving beyond discounts and engaging in structured dialogue about legal service delivery. (procertas.com)