"Telephone etiquette" refers to polite and respectful behavior when using the phone. It involves speaking clearly, listening attentively, and being considerate to others during phone conversations. Full definition
As someone with excellent telephone etiquette and people skills, I serve customers promptly, build immediate rapport, and maintain high satisfaction ratings. (cover-letter-now.com)
Providing excellent customer service with a smile, answering and transferring calls with exceptional telephone etiquette. (jobhero.com)
I possess professional telephone etiquette and have strong public relation skills. (members.climber.com)