The technician is responsible for answering phone calls from customers or physicians, as well as resolving issues with insurance companies. (pharmacytechpros.com)
Perform various office duties such as answering phone calls and making appointments. (flexjobs.com)
Responsibilities and Duties include answering phone calls with above and beyond customer service, friendly, personable and easy going - Must be experienced in typing, filling, and working with insurance companies. (simplyhired.com)