This includes getting led into a more expensive repayment option, not understanding repayment instructions, and not getting questions answered by the student loan servicer's customer support staff. (studentloans.net)
They were helpful when I visited them but could never get my questions answered about why / how to get some ongoing money in retirement. (consumeraffairs.com)
Did you ever get your question answered in regards to last sale date and a huge drop off in numbers? (biggerpockets.com)