I not only identified some weaknesses in the scripts they were using when I started but collaborated with some of the other representatives to improve them which reducing customer complaints by 30 percent. (resumebuilder.org)
Developed department - specific operational systems to address identified weaknesses and increase efficiency. (jobhero.com)
This is complex and requires both intellectual and emotional intelligence, as well as a commitment to personal growth by identifying weaknesses, and maximizing strengths. (yourbirthexperience.com)