The phrase "to issue an apology" means to say sorry or to express regret for something you did or said that caused harm, hurt someone's feelings, or caused a mistake or misunderstanding. Full definition
The travel review company has been criticized for deleting a review detailing sexual assault on its website and has issued an apology for deleting such posts. (ibtimes.com)
The company then issued an apology letter saying they had disappointed customers, and introduced a battery replacement program at reduced pricing. (indianexpress.com)
«I'm not risking anything,» the Irish journalist said before issuing the apology. (businessinsider.com)