Failure to respond to the voice of the customer only serves to increase their frustration, ultimately leading to the downfall of a product, brand or business. (entrepreneur.com)
Let it go on record that I firmly believe that the toxicity of today's marketing and business strategies in the video game industry will ultimately lead to its downfall. (nerdbite.com)
It finally led to his downfall late in his career when he was a senior leader. (relevantmagazine.com)