If your certificate has been mailed out, you'll need to order a new one for $ 10. (help.aceable.com)
Though, every now and then I have to replace a part and order a new one from a different vendor, but it's all part of doing the maintenance. (dividendsdiversify.com)
I've been using this moisturizer for a couple years now and when I recently ordered myself a new one I noticed the texture was a lot different than it used to be. (juicebeauty.com)