I did reduce rent by $ 50 and scheduled 3 showings at the same time for the C prop. (biggerpockets.com)
Which in turn drives out the decent tenants so they have to further reduce rent to attract more low paying tenants. (biggerpockets.com)
Sounds to me like the tenant probably got, rightfully so, fed up with the lack of responsiveness and did what she incorrectly thought was the appropriate action, paying reduced rent. (biggerpockets.com)