The phrase "to refer a question" means to pass along or direct a question to someone else, usually because the person being asked is not able to answer it. Full definition
Instead, reps are quietly referring questions about refunds or exchanges to its customer service hotline. (cnbc.com)
The court referred the questions of whether the competitor used the trademark with the intent of passing off its services as those of the trademark owner to the trial court. (realtormag.realtor.org)
The lawyer will tell you not to talk about the case with others, and that you should refer questions back to him or her. (personalinjuryattorney-1.com)