I like visiting the library in person, because it's quiet, calm and full of useful books, and there are desks that provide a space to sit and work in peace. (justcompensation.ca)
And 86 % of those who visited a library website in the past year can be categorized as personal learners, compared with 69 % of other adults. (pewinternet.org)
Since native apps are distinct from the website, it is likely these users are using an app rather than visiting the library website for the service / materials they need. (publiclibrariesonline.org)