If you get busy it is difficult to service your listings and you end up with unhappy clients which is a lose lose for the broker, sales rep and the industry. (remonline.com)
Why do unhappy clients who have been subjected to poor client service return? (lawyerist.com)
They probably won't have a gallery of samples you can look at — nor will they share stories of unhappy clients (only glowing reviews). (creativindie.com)