The point of this post isn't a thorough description of the guide's contents but a simple pointer: if you're building a customer service organization (especially for a fast - growing startup) and are looking for solid advice, this seems like a very worthwhile resource that covers everything from who to hire to how to listen more effectively. (inc.com)
The U.S. Green Building Council's Web site promotes the benefits of green building and offers informative videos, checklists, and other worthwhile resources, as well as informative sections on LEED (Leadership in Energy and Environmental Design) certification. (edutopia.org)
If you owe, own, or spend money, the U.S. Federal Trade Commission's got a lot of worthwhile resources for you on its website. (mymoneycounselor.com)