Sentences with phrase «complaint about legal services»

In addition to the Legal Ombudsman, alternative complaints bodies exist (Alternative Dispute Resolution (ADR) bodies) which are competent to deal with complaints about legal services from consumers, should a client and law firm wish to use such a scheme and they are contained in a list held by the Chartered Trading Standards Institute.

This is because we consider the service offered by the Legal Ombudsman to be the most appropriate means of resolving complaints about legal services.

Alternative complaints bodies (such as Ombudsman Services, ProMediate and Small Claims Mediation) exist which are competent to deal with complaints about legal services should both you and our firm wish to use such a scheme.

In addition to the Legal Ombudsman, several other complaints bodies exist which are also able to deal with complaints about legal services - these are: Ombudsman Services, ProMediate, Small Claims Mediation and the European Online Dispute Resolution platform.

Alternative complaints resolution bodies also exist and are competent to deal with complaints about legal services, should both you and our firm wish to use such a scheme at the end of our internal complaints process.

Regrettably the government has not yet accepted the committee's recommendation that the OLC should have the discretionary power for which the Bar Council had argued, even though such acceptance would not conflict with its wish to see the OLC remaining the single point of entry for all complaints about legal services.

If you are a consumer (i.e. an individual acting for purposes which are wholly or mainly outside your trade, business, craft or profession) alternative complaint bodies exist which are competent to deal with complaints about legal services should both you and the firm wish to use such a scheme.