Sentences with phrase «customer retention»
Customer retention refers to the ability of a business to keep its existing customers and make them continue to use its products or services. It's about making customers happy and satisfied, so they remain loyal and choose to come back rather than switching to a competitor. Full definition
Sell memberships to new clients by conducting motivational sales presentations, as well as increasing customer retention by using previous customer support experiences to provide a positive atmosphere.
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The company has also increased customer retention rates by more than 15 percent since the program began.
They have the highest customer retention rate in the payroll services industry, after all.
Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
This encourages to review our investment in customer retention strategies and tools when compared to our budget for initial acquisition.
Strong customer relationship management skills ensure improved customer retention levels in a highly competitive market.
After: Built high - impact training program that drove a 20 % increase in customer retention in less than three months.
Our company is the best online essay writing service with the highest rate of customer retention because of the quality of our services.
Assisted in the development of client engagement implementation plans for all photography projects for comprehension of best tactics and strategies for customer retention.
With more than 2,000 companies across the marketing technology landscape, it's daunting to figure out exactly which products and services you really need — particularly if you're focused on customer retention.
There is much on a front desk coordinator's plate as they are ultimately responsible for ensuring customer retention.
A strong sense of urgency ensures customer satisfaction and improved customer retention levels.
To achieve a position with a company where I can express my skills in credit management and customer service to increase customer retention as well as reducing credit risk.
I also bring a track record of massively enhancing customer retention through demonstration of exceptional customer dealing etiquette.
Will assist with customer retention activities, participate in campaigns, and handle inbound and outbound calls.
What are the best customer retention strategies a business owner can implement without breaking the bank?
Worked on various customer retention campaigns where problems were solved resulting in new system sales.
Sales Representative who consistently achieves customer retention goals through relationship building and advanced product knowledge.
My background includes providing overarching operational and administrative support, achieving customer retention and satisfaction, and enhancing sales and revenue volumes.
These programs not only help boost customer retention, but as guests earn more loyalty points, they also tend to spend more with that particular hotel brand.
It was particularly impressed with the company's strong customer retention rates that it claims leads the category.
Our mission is to help companies automate and maximize customer retention.
Most of their duties are aimed at ensuring customer satisfaction and loyalty: analyzing complaints, developing new procedures, designing and implementing customer retention campaigns.
Our nutrition focus makes for not only great customer retention, but also great word of mouth.
Track record of providing high quality customer - focused service using in - depth knowledge of products and processes resulting in enhanced customer retention.
The strong performance was achieved through organic growth with key contract wins coupled with solid customer retention across its four business divisions, as well as the impact of acquisitions from previous year.
You also know intuitively that customer retention efforts are easier than acquisition initiatives as a way to fill these gaps, but let's put a number on them.
«We've had 100 percent customer retention for the past year,» she says.
As price competition continues to put pressure on mobile operators, O2 has come up with a new customer retention strategy: give them a game instead of a phone.
Their main tasks are analyzing complaints, developing new Customer Care strategies and procedures, creating customer retention campaigns and motivating staff.
A loyalty program is one of the most powerful customer retention strategies and if implemented smartly, can keep your customers loyal to your business.
I would like to hear the rational behind how they calculate customer retention and average life span.
This one is another simple but effective customer retention strategy and I don't need to discuss it in detail.
What customer retention strategy can be implemented to build brand loyalty?
This issue hasn't surfaced as a major cause of poor customer retention, the issue is affecting our sales effort, because prospects use the help desk during trials.
But that's because all they care about is short - term shareholder return, not long - term customer retention.
Built and sustained relationships in order to successfully achieve targeted goals and gain customer retention.
Proven ability to create programs that lead to high customer retention when product is unavailable and transition customers to new offering during product end - of - life.
But once you've built a little history you can start to spot customer retention and spending trends.
While there's nothing wrong with working hard to grow your customer base, it's important to remember the value behind customer retention and brand loyalty.
Every business should have an extensive customer retention strategy in place since it is a worthwhile investment for generating revenue for the future.
There is consensus around the fact that customer retention via customer service and relationships has a better ROI and cost - effectiveness than other methods of marketing.
Besides the obvious (executing your business to the highest caliber possible), there are also a few key tried - and - true customer retention strategies that we employ.
Customer retention begins even before your customers sign a contract.
Often, when a small business suddenly expands, they neglect the quality of their products, services, and customer service, and customer retention drops as a result.
In my experience, high growth merchants have healthy customer retention rates.
Although it is not clear that free shipping offers help retain customers, many marketers believe that there is a relationship between customer retention (or customer loyalty) and offering free shipping.
Staying connected to customers is another powerful, yet overlooked customer retention strategy.