Mediation skills refer to the ability to resolve conflicts and disputes between two or more parties by facilitating peaceful and productive discussions. It involves being an impartial and neutral intermediary who helps the involved parties understand each other's perspectives and find mutually agreeable solutions.
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- He has developed programmes for mediation skills in the workplace to assist managers, HR professional and others take advantage of the mediation approach. (mfi.ie)
- Good questions respectfully asked are key to mediation, and learning about various kinds of questions and how to present them and follow up should be part of any basic mediation skills training. (safianmediation.com)
- This is an intensive 3 - day program providing participants with the opportunity to learn basic mediation skills and techniques that are foundational for preparation in all specialized areas of mediation practice. (apfmnet.org)
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