In addition to the Legal Ombudsman, alternative complaints bodies exist (Alternative Dispute Resolution (ADR) bodies) which are competent to deal with complaints about legal services from consumers, should a client and law firm wish to use such a scheme and they are contained in a list held by the Chartered Trading Standards Institute. (mooreblatchresolve.com)
This is because we consider the service offered by the Legal Ombudsman to be the most appropriate means of resolving complaints about legal services. (mooreblatchresolve.com)
Alternative complaints bodies (such as Ombudsman Services, ProMediate and Small Claims Mediation) exist which are competent to deal with complaints about legal services should both you and our firm wish to use such a scheme. (tandem-law.com)