The most successful call centers rely on a standardized process for handling customer service complaints. (gaebler.com)
If you need help following up on a complaint you have already made, contact your disability or health services complaint body, or your local consumer protection agency. (moneysmart.gov.au)
Any concerns about the assessments should, the council argued, have been ventilated through the statutory social services complaints procedure. (newlawjournal.co.uk)