Chief Exec Andy Woodhouse commented, «Linetime demonstrated a comprehensive yet easy to use solution that will allow Mincoffs to continue
improving client service levels, whilst maximising business efficiency.
Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists in negotiation of client contracts; provides support
during client service level changes; supports security planning, assessments and surveys; reviews and updates post orders.
Successfully
avoided client service level agreement (SLA) penalties of $ 100K by implementing and executing configuration management and quality assurance processes that resulted in the highest level (99 - 100 %) audit score ratings.
Implemented LEAN methodologies while quickly assessing operations that included implementing a proper balance of people, processes, and technologies to improve productivity and achieve
high client service levels.
Chief Exec Andy Woodhouse commented, «Linetime demonstrated a comprehensive yet easy to use solution that will allow Mincoffs to continue
improving client service levels, whilst maximising bus...
If the money is well spent,
client service levels and efficiency will improve as automation increases.
Liberate aims to improve
client service levels and reduces risk and duplication of work by centralising the firm's data and business processes in a Single Database System.