Ensure
first call resolution of problems, handle calls effectively, explain and position products and processes, recognize sales opportunities and upgrade customers.
• Provided superior and knowledgeable customer service and support, assisted, and resolved up to 30 incidents per shift related to computer hardware and remote connectivity with 75 % first
call resolution record.
(I don't like to
call them resolutions as much as goals...) I'm so bad because I feel like I have the same ones every year haha.
• Excellent critical thinking and problem - solving abilities, leading to average personal first
call resolution rates of around 85 %.
Supporters called the resolution an essential step toward reconciliation in a time of growing diversity; the 350,000 - member denomination is now only 80 percent white.
, Maintaining service, average - handle time / first -
call resolution data, and both client and associate satisfaction levels.
He / She will exceed member expectations by providing
first call resolution with insight and product knowledge.
Taking ownership of issues at hand ensuring first
call resolution for each customer interaction.
«Cut CSR Overtime by 20 %, saving $ 23,000 in annual labor costs by rewarding higher one
call resolution ratios.»
Ensured
call resolution in a timely manner, maintained highest level of quality support in every customer interaction.
Achieved HDI - SCA (Support Center Analyst) technical certificate; improving First
Call Resolution of tickets
In his address, Scott -
Childress called the resolution «one of the most important items in our recent history» and linked its passage to the economic growth of the city.
In an emailed response to Kingston Times, City of Kingston Republican Committee Chairman Charles
Polacco called the resolution a rushed effort that contained «exaggerations,» «hyperbole» and «cherry - picked information.»
2014 was released on its own, but also had a companion
polish called Resolutions that we'll see next week.Unfortunately, both are discontinued.
«Resolutions like this distract us and are perpetuating harmful myths in the community,» Rachel Hazlehurst, of Camino Nuevo Charter Academy told the board,
calling the resolution from board member Scott Schmerelson «divisive in nature.»
Back in 2012, the Tribeca Film Festival hosted the world premiere of a tiny indie horror
film called Resolution, directed by Justin Benson and Aaron Moorhead and written by Benson.
Ensure first
call resolution through problem solving, escalate customer dissatisfaction, recognize sale opportunities and upgrade customers.
KEY ACCOMPLISHMENTS • Installed and configured 48 PC systems for a client singlehandedly meeting a one week deadline • Replaced and repaired some microchip components for a client saving the hard disk from major data loss and replacement costs of up till $ 30K • Exceeded first
call resolution targets by 100 % and earned employee of the year award in 2014
Customer Support 11/2014 to 07/2016 First
Call Resolution Grants... members with general questions, technical support of their product, billing questions, data
Routinely exceed call - handling goals, closing an average of 60 calls daily (25 % above quota) with a 75 % first -
call resolution ratio and an average talk - time of 5.5 minutes — well below 7 - minute goal.
Strive for one
call resolution for customer reservations and complaints, including credit requests
I currently work on the Member Services Non-Performance team to enhance our First
call resolution as a Customer Service Representative 3.
Fifteen years of technical - customer service experience at a Fortune 500 providing one
call resolution in a fast - paced performance driven Windows call center environment.
Developed and managed continuous improvement strategies that increased
first call resolution by 10 % quarterly, improving customer retention and expansion of new departments and emerging customer service, to assist in the technologies.
Process huddles focus on key performance indicators — such as first -
call resolution for a call center or sales for a store — so that the team can discuss opportunities for improvement.
We measure time to answer, first
call resolution, statistics, and total time to resolution while providing friendly, expert service.
I guess you could
call it a resolution (although we've never been big on making them), that recently Dustin and I decided to start eating less meat (meaning more vegetables) as well as more fish.
A group representing retired workers is
calling the resolutions a win.
Withers, founder of Onondaga Shoreline Heritage Restoration and the driving force behind the original proposal,
calls the resolution «a step toward healing.»
These strategies are: (1) physical separation by temporarily converting the two enantiomers into two diastereomers (
called resolution); (2) physical separation in a chiral chromatographic environment; (3) chemical discrimination in a chiral environment (using enzymes or other chiral platforms as chemical reagents); and (4) asymmetric synthesis of one enantiomer in preference to the other.
I don't know about you, but I gave up on making these so -
called resolutions a long time ago.
Phrases with «call resolution»