Sentences with phrase «call center management»

I am a seasoned professional with experience in call center management and quality data entry.

The best fit candidate will offer call center management experience in a goal oriented setting.

Results - driven call center management professional with 25 years of experience ensuring problem resolution, achieving customer satisfaction, and building retention.

I have notable experience in a variety of order / project management processes, new product promotion and training programs, and customer service call center management.

I have developed a successful career in commercial credit and collections over the past 15 years with experience in the technology, manufacturing, construction industries as well as call center management.

It can be used for applying for positions like call center management jobs, outbound and inbound customer care jobs etc..

It can be used as a guide when applying for various jobs which includes call center management jobs, transcription experts management jobs etc..

I have a good experience and knowledge on call center management.

Extensive call center management experience for different industries; financial, insurance, telecommunications, among others.

I am seeking a challenging, high profile position in call center management.

Extensive customer service / call center management experience for major financial and retail institutions.

Extensive background in and thorough knowledge of bank operations as well as call center management.

QUALIFICATIONS * Over Ten years of Call Center Management experience with proven ability to motivate diverse work teams to attain and meet prescribed goals and objectives.

Areas of Expertise Complaint Handling & Resolution Operations Management Call Center Management Customer Satisfaction Enhancement Team Supervision Sales Improvement Cost - Reduction Strategies Order Fulfillment Customer Service Management Customer Satisfaction Enhancement Team Supervision Sales Improvement Cost - Reduction Strategies Order Fulfillment Customer Service Management Complaint Handling & Resolution Operations Manage...

I am currently looking for a credit / collections / customer service / call center management role in the Tulsa area or a similar remote opportunity.

Created call flows using Avaya Call Center Management System to effectively eliminate misdirected calls and increased customer service and satisfaction.

A senior manager with a successful background in customer service, technical support, field operations and call center management combined with solid skills in new product development and introductions, you will be interested in the experience and accomplishments highlighted in the enclosed r sum.

It can be used for applying for positions like call center management jobs,... Read More»

Highlights Call center management experience Meticulous attention to detail Skilled multi-tasker Scheduling Telecommunications knowledge Conflict resolution proficiency High customer service -LSB-...] Continue Reading →

To ensure that they are provided with both, call center managements hire team leads — each team lead has one team of representatives to handle and provide direction to.

Positions of interest include: Director of Operations, Project Management and Outsourcing / Off shoring opportunities as well as Senior Call Center Management roles.

12 years total Call Center Management experience with excellent phone presence and mannerism and is adaptable to new challenges, multitasking, customs and courtesies.

seeking an opportunity in Multi-site regional management, Education, Training, Multi-site Call Center management, Organizational Development, Health care industry, Performance Management or a related field

Results - driven management executive with 15 years experience in training, development and project management including ten years call center management consulting with large - scale, high - volume, multi-site operations.

Proposal Writing Policies and Procedures Relationship Building Consulting Fraud and Abuse Prevention and Detection Contract Compliance Quality Assurance Call Center Management Business Development Reporting Start - Up Operations Trade Shows Corporate Growth Data Analysis Research Oral and Written Communications

Summary: I'm a well - rounded Call Center Management Professional proving an exceptional ability to manage and maintain facilities in a manner that supports every department's needs and objectives with a focus on controlling costs.

CAREER SUMMARY Call Center Management professional with a progressive career and proven results managing both domestic and international call center operations.

Executive leader leveraging global experience in HR, Benefits, and Sales call center Management, Implementation, Operations Management, Sales and Solution delivery.

Areas of Expertise: * Strategic Planning Call Center Management Change Management IT Management Complex Project Management Network Operation Center Network Design Contract Negotiations Team Leadership Vendor Management Large Budget Management Real Estate Sales PROFESSIONAL SERVICES

Specialize in data analysis call center management and customer relationship management software.

Seeking a leadership role in a fast paced, challenging Inbound and Outbound Call Center Management environment.

Having served in various call center management and customer service roles for the past 16 years, with continued success in meeting targeted business objectives, I am confident that I can make a valuable contribution to your organization's future projects and initiatives.

Obtain a position in Call Center Management which allows me to use my many years of customer service experience

I am an expert in MS OFFICE Suite of tools, AGILE AT&T Certification, Six Sigma Green belt certification, 17 years of Customer Service Call Center management experience, 7 years Project / Program Management experience.

Luanne's team of call center management and staff ensure that our patients and their owners are able to speak to a trained liaison any time of the day or night.

Expertise include call center management, staffing, budgetary, call routing and developing effectiv...

Tags for this Online Resume: Avaya, PBX, Management experience, Remedy database for trouble calls and outages, Siemens CBX 9751, Call Center Management System (CCMS), as well as Wireless Technology for Voice / Data communications, Voicemail servers, programming menu boxes, subscribers, and other related programming items

Senior management with a successful background in customer service, technical support, field operations and call center management combined with solid skills in new product development and introductions, you will be interested in the experience and accomplishments highlighted in the enclosed r sum.

HIGHLIGHTS OF QUALIFICATIONS: Accomplished Program Manager / Business Manager and Call Center Management Professional offering over 20 years of successful performance, proven proficiency and accomplishments in: * Senior Benefits Advisement / Consulting - Arizona State Retirement System * Healthcare / (Medicare / Medicaid) Supervisory Experience and general back ground of Appeals & Grievances - US Health Dept. * Project & Busine...

Senior Level Customer Service Management Call Center Management.......

Customer Service Professional highly skilled in call center management, training, recruiting, service solutions, and innovative marketing concepts.

Looking for a job where i can leverage from my strenghts of 25 + years of Operations, Risk and Call Center Management positions.